Firwood Timber & Plywood are a family owned and managed company. Established over 40 years, they specialise in the supply of Timber & Plywood to the formwork industry. Below explains how FORS has helped Firwood validate and build upon their existing good practice.
We first heard about FORS through transport publications, and as a result of our involvement in supply to the Crossrail Project. We made many improvements to our own vehicles, as per specifications requested by Crossrail, and in conjunction with guidance issued by Transport for London. Through the installation of fresnel lenses to our vehicles, accompanied with nearside proximity sensors and audible leftturn alerts, we have given our drivers the best tools to continue to make deliveries in the most safe and efficient manner possible.
Our experience with the initial Bronze audit was extremely positive, and we were pleased to find that most Bronze requirements and systems were already in place within the business. The Bronze specification enabled us to improve upon our existing policies and procedures. Therefore, the achievement of the Bronze accreditation permitted us to continue to deliver to major construction sites throughout London.
Once we were under-way with our Bronze Scheme, we continued our individual driver improvement using FORS resources. Firwood proudly achieved Silver status in April 2015, and incorporate FORS online driver training on a regular basis to maintain and refresh our drivers’ knowledge. We also use FORS publications and toolbox talks for further education.
All FORS accredited drivers have completed their Safe Urban Driving course, funded by TFL. We felt this was an extremely important course for our drivers to undertake as our drivers spent some time on a bicycle on the road. This practical element to the training gave our drivers a better perspective of what it is like to be a vulnerable road user, and further enhanced their professional driver training.
By enhancing our drivers knowledge and awareness, and through improving existing policies and procedures, as a company we have seen Driver infringements / PCN’s reduce to zero. We would monitor and investigate all infringements that may occur, and strive to maintain our excellent record within the industry.
Displaying the FORS logo on our wagons, email communications, and also using FORS to form parts of our promotional initiatives, illustrates to our clients that they can expect a high quality of service from Firwood Timber. By achieving the high standard of FORS gold, first accredited in February 2016, we will ensure that we continue to aim high and remain at the forefront of the Timber market, and our valued customers will be assured that they will continue to receive nothing less than the best industry practice when trading with our company.
Please note: All published FORS Gold case studies have been submitted by the accredited company named above and transcribed verbatim