Hallett Silbermann Ltd are based in Welham Green and supply Low Loaders and Hiab vehicles to the construction sector, with many years of experience within the haulage sector, we move anything from small standard pallets to 100 tonne piling machines. We we’ve taken over by R Swain and Sons Ltd in 2014.
My name is Steve Males and I work for Hallett Silbermann. Again, this year we decided to make our case study about our continued approach to training. Hallett Silbermann, as part of the Swain Group are reinvesting heavily back into the business, Using the FORS standards as a benchmark the board have again seen that the good practises and health and safety of FORS GOLD are extremely important and good for customer relations and that professionalism is a benefit to all of our customers.
Within the last 3 years we have introduced and completed driver training programs including IPAF, Safety Harness and Slinger / Banksman and CPCS A50 training courses. We’ve instigated driver’s and office uniforms. We are striving to improve our drivers driving habits and now have access to a company driver trainer. We’ve been able to listen to drivers through the newly formed health and safety committee, this has already made a positive effect on our depot. FORS Standards are a great way of defining a greater way of achieving our objectives.
FORS was introduced to us by our long term customer Cementation Skanska, they had highlighted the growing importance of FORS certification. This prompted us to become FORS and Crossrail compliant long before many of our competitors. Our work is normally derived from foundation piling industry and due to this we are usually the first type of transport entering a new site.
Our experience with FORS bronze assessments were very positive, it gave us an opportunity to get all of our systems, and procedures centralised and helped us define our responsibilities within each department. Once we’d passed the
Bronze Standard we were actively encouraged by our auditor that we had everything in place to become FORS Silver compliant.
FORS Silver was a very good selling tool for us, our customers were gaining more contracts that demanded FORS Silver accreditation, and it was always our intension to become FORS Gold members. We’ve utilised the online license checks for driver’s licenses and we’ve used many of the FORS tools for example the Performance Management Tools that FORS membership provides.
‘Our customers were gaining more contracts that demanded FORS Silver accreditation’
Streamlined processes and an increased focus to drive the business forward has helped our continued growth. The whole FORS audit experience gave us a chance to change a lot of our old outdated policies and procedures.
‘Streamlined processes and an increased focus to drive the business forward has helped our continued growth.
Gaining FORS Gold last year was a great step forward for Hallett Silbermann, so to keep the standard is now our main goal. We believe that this has given us the ability to gain extra business and hopefully this will continue!
Please note: All published FORS Gold case studies have been submitted by the accredited company named above and transcribed verbatim