JD Commercials ltd has been a commercial vehicle repair centre for 24 years and has close ties to the DVSA through MOTS and as a DVSA approved tacho centre. Twelve years ago we embarked on our journey into road haulage.
David Titterton, Managing Director, will guide you through the changes made when incorporating a haulage division to the company and explain the continued benefits of being a FORS operator.
‘We were asked by a large customer of ours if we were FORS registered, at the time we were working on the ‘Crossrail’ scheme so were aware of FORS. As with most accreditations we felt very pressured and a little reluctant to commit to such a big undertaking. After numerous meetings and consultations between myself, our Transport Manager and other key members of the team we decided to commit to FORS. The decision was made, we were all in agreement that we wanted to achieve FORS Gold.
We met our first assessment with some reluctance and it showed in our result. When we passed our re-assessment we quickly learned by embracing everything FORS has to offer was the way forward. We followed this with the Silver accreditation which we passed first time. This solidified our position on deliveries into London and our customer base had increased.
Since embracing FORS our company has been transformed both economically and operationally. We completed the Gold Practitioners course in March this year and have continued to make the most of what FORS has to offer through Safe Urban Driving, in-house workshops and e-learning to name a few, making our drivers some of the most highly trained in the industry. Our vehicles now have an extensive safety standard as they enter service, as a commitment to drivers, vulnerable road users and the environment alike.
‘Our success and growth is mirrored by our journey with FORS, a superb platform for best practise.’
Our FORS standards can be measured by our extensive reporting processes and the reduction in our traffic incidents and collisions. We have had a Vulnerable Road User Policy now for a few years which has been complimenting the workshops and Safe Urban Driving training the drivers have been completing.
Low staff turnover, safety specific kit on vehicles and training come together to help us manage traffic and collisions and we have seen a reduction of 50% on the base year and have been injury free on all collisions since 2014. This is one trend we wish to keep going with.
‘FORS has given us the strength to achieve better deals by operating to a high quality as standard’
To achieve FORS Gold would be just reward for our team who have worked tirelessly to reach this pinnacle. Then the real work starts maintaining and improving the standards going forward.
Please note: All published FORS Gold case studies have been submitted by the accredited company named above and transcribed verbatim