Muztrans are a general haulage supplier based in Belvedere. Although, only established in 2009 our three Directors brought with them more than 50 years cumulative experience within the haulage industry. We have proven ourselves to be a leading provider of logistical services to a wide range of industry clients, both within London and nationwide. Being based within close proximity to London benefits our ever increasing customer base, delivering to a wide range of businesses in and around London, for the Construction, Rail, Civil Engineering and Manufacturing Industries. We operate a varied fleet of 42 vehicles ranging in size from transit and rigid vehicles to 44 tonne articulated vehicles, including those with specialist remote lifting equipment and specialist trailers. Our Director, Tarkan Mazloum, explains how FORS has proven to be a driving force behind improved company operations.
We were initially introduced to FORS via the Crossrail project and with the ever changing compliance demands of operating within London, as a company we knew that FORS was the only way forward’. We acquired our Bronze accreditation back in 2010 and we feel we have developed as a company alongside the progressive changes to the FORS Standards over recent years and on hearing that FORS was to be rolled out nationwide, just went further to confirm our commitment to the standards.
Achieving Bronze accreditation proved we were heading in the right direction. As many of the Bronze standards coincide with our operating licence undertakings, this gave us increased confidence that we were making all the rights steps in being a compliant operator. From here onwards our journey began. Company policies and procedures were further developed and we made use of all the resources FORS had to offer. We began by putting procedures in place to track fuel usage, traffic incidents and penalty charge notices. This gave us the clear starting point we needed in order to progress. We then turned our attention to driver training. Again, with the aid of FORS we developed a detailed Driver Induction program within the company. Additionally, Driver Development Training was implemented and our entire fleet of drivers attended the FORS Safer Urban Driving CPC courses and although many of them were initially sceptical, any misconceptions they might have had soon disappeared, as we found they all returned with only positive things to say about the training.
This was also combined with the introduction of the FORS E-Learning modules, which along with the online toolbox talks, has proven to be an invaluable refresher training tool provided by FORS. Committing to this comprehensive range of training methods provides us with huge confidence in a fully trained driving team and has aided our drivers understanding of their roles and responsibilities as professional drivers. FORS Practitioner workshops have also proven to be a practical way of both improving our knowledge and learning from others. Our compliance team have been attending these training workshops, with Donna Welsh our ‘FORS Coordinator’ recently gaining full practitioner status.
‘The FORS process had helped us to identify the requirement to implement a more time efficient system for monitoring fuel usage and gain confidence in the accuracy of our data collection’
Silver requirements are aimed at drastically improving the overall safety of your fleet and safety has always been paramount for us at Muztrans. FORS has assisted us in enforcing these safety standards across our fleet and we committed to installing all the necessary equipment recommended by FORS to ensure our vehicles are safer for both drivers and for the vulnerable road user. But in order to support that commitment further, we have recently took the additional step and completed the installation of 4 way CCTV camera systems across our entire fleet. This additional system is above the standard requirement, but will only assist us in reducing our incident and collision data and we feel, will further prepare us for future requirements.
After acquiring Silver accreditation in 2014 our next steps towards progressing to Gold was to make meaningful improvements on these figures. However, the FORS process had helped us to identify the requirement to implement a more time efficient system for monitoring fuel usage and gain confidence in the accuracy of our data collection. This lead to the decision to invest in our on-site fuel supply, which after researching a number of different systems we were able to install updated technology direct to the fuel pump, which provides us with accurate comprehensive data, also linking into our off-site fuel cards.
We additionally introduced updated tracking technology across our entire fleet and this has proven to be an invaluable tool, helping us to monitor driving styles. This system alone has enable us to closely monitor speeding events and idling times and with the aid of monthly driver league tables, we have achieved a 27.9% improvement in idling times and a 4.4% improvement on speeding events across our last quarter figures. The improvements to these figures, along with the FORS Fuel Efficient Driving modules and the Anti-Idling toolkits also provided by FORS, are starting to reflect in our overall fleet performance figures. Although urban deliveries have increased, our overall MPG against our baseline yearly figures have improved, however our last quarterly figures saw an impressive improvement to our overall fleet MPG, which in turn has reduced our carbon footprint and with close monitoring along with an effective driver re-training program, these figures can only get better.
‘Our aim is to run our business in the safest, most efficient, environmentally friendly way possible and acquiring Gold would continually motivate us to further enhance these goals’
We recently passed our reassessment for both Bronze and Silver and believe that achieving Gold accreditation will only promote our reputation positively within the industry. Our aim is to run our business in the safest, most efficient, environmentally friendly way possible and acquiring Gold would continually motivate us to further enhance these goals.
Please note: All published FORS Gold case studies have been submitted by the accredited company named above and transcribed verbatim