Spence Transport Ltd

Spence Transport Ltd

Spence Transport Ltd is a family run haulage company that has been supplying distribution services to our customers for nearly 50 years. We are based in Egham Surrey with great transport links into London which benefits all our customers.
Anthony Spence, Director, explains how Spence Transport Ltd has achieved increased performance and seen significant reductions in fuel consumption, through FORS.

Following deliveries into Mace sites within London we came across FORS, as part of our contractual requirements we started to investigate FORS membership in July 2013 we successfully completed our Bronze audit, Since achieving FORS Bronze we have seen much improvement in all of our processes within the company.


After we successfully completed the Bronze audit we decided to start putting everything in place to upgrade our membership to Silver which we completed In July 2014.

Once we became a FORS accredited company we took advantage of all the great benefits available to all members via the website there are great savings on equipment and services

“As managing director this gives me confidence that Spence Transport is operating well above the quality expected of DVSA”

FORS has improved the way we look at driver training and vehicle safety which has always been a priority but with FORS training programs we have seen a big improvement within the company.

Since introducing a new tracking system this has allowed us to monitor each vehicle and driver behaviour for example, Idling heavy breaking and harsh acceleration. The use of this system combined with fuel economy training for our drivers has helped us identify ways to improve fuel consumption.

As a part of FORS we needed to investigate and analysis PCN/FPN which we were just paying them. By doing this we also monitor driver parking at delivery points and advise on safe parking by analysing this we have achieved the results below.

PCNS PCN’S as deliveries made
Jan – Dec 2013
7 12712 = 1816 deliveries per PCN  
Jan – Dec 2014 3 13072 = 4357 Deliveries per PCN 
Percentage improvement 43%

“Spence Transport is extremely proud achieving gold standard as we have only been involved in the FORS scheme since July 2013, a truly committed transport company to promote the FORS standard”

Spencer 2

Annnual improvement in PCN’S is 43% from the previous year

FORS has been extremely beneficial to our company and also our customers. Achieving FORS Gold represent a great achievement
Within our company and would enable us to carry on improving our quality and safety standards.