Whites Transport

Whites Transport

White Transport logo

Whites Transport Ltd have been supplying road haulage services to customers across the UK and Europe for 60 years. Our close proximity to London, befits our customer base, delivering to businesses in London and surrounding area. Our fleet consists of 35 vehicles, ranging from small vans and rigid vehicles, to 44,000kg articulated vehicles and HIABs.

Jonathan White, Operations Director, explains how Whites Transport has achieved increased performance, and achieved significant reductions in fuel usage, through FORS.

Whites lorry

Following a request from one of our customers in 2011, we began investigating FORS membership. As an ISO 9001 certified company, we focus on quality standards, and are always looking for ways to improve our quality of service. The systems offered and encouraged by FORS were an obvious choice for us.

In October 2011, we successfully completed our Bronze audit. Since achieving Bronze accreditation, in addition to the FORS performance management practices, and e-learning modules, we have benefitted through pre-qualification in requests for tender with companies such as DSJV (Crossrail project), where FORS membership is a contractual requirement for all suppliers. Following our initial Bronze audit, we took advantage of the FORS performance management tool in order to track fuel usage, traffic incidents, and penalty charge notices, this gave us a clear starting point, to improve upon.

'FORS eLearning modules have encouraged our drivers consider the risks found in their working environment, bringing clear improvements to our drivers' quality standards.'

We also took advantage of e-learning modules for staff, and reduced cost of Advanced Check for FORS members. These key benefits brought about immediate improvement in our operation, through more reliable checking of driver licences, and training modules. Although we were already heavily focussed on vehicle and driver safety, we used FORS e-learning modules, workshops, and newsletters, to gain vital safety advice, and fitted additional cycling safety systems onto all vehicles operating in urban areas. This has led to improved vehicle safety and increased driver confidence in urban areas.

FORS online 'e-learning' tool and FORS workshops and newsletters have enabled us to improve the level of training we offer to our staff, and to focus our safety improvements more effectively. In addition to this, another key benefit of FORS membership has been the FORS Performance Management Tool, which we have used to develop our of performance management tool, and have seen marked improvements from. Most relevant, is the reduction in fuel usage against distance travelled, over the past 18 months.

After using the performance management tool for the base year, we identified the requirement to implement a more time-efficient system for monitoring fuel usage across the fleet. During May 2013, following extensive research into vehicle tracking systems available on the market, we installed TomTom web-fleet tracking and fuel monitoring devices across the fleet. This has allowed us to monitor fuel usage per vehicle, in real time, including monitoring driver behaviour, idle time and MPG. The use of this system, combined with "Fuel efficient driving" e-learning module has assisted us in identifying the key areas for improvement, and in implementing systems, in order to improve fuel consumption.

Through better monitoring of fuel data across the fleet, reduction of idle time, and introduction of newer and more fuel efficient vehicles, we have achieved improved fuel efficiency across the fleet. In a comparison between September 2012 and September 2013, we identified an improvement in fuel efficiency of 1.10 MPG (12.83 %). These savings have encouraged us to investigate other opportunities to improve efficiency.

'FORS has helped us to achieve significant fuel savings across our fleet, through its Performance Management Tool'

Month Fleet Mileage Litres of fuel used MPG Co2 Output 4LBS per mile
Sep-12 122692.50 65646.75 8.60 381146.34 3.11
Sep-13 138808.00 64925.60 9.70 379306.90 2.70

So far, FORS has been extremely beneficial to us, and has been a key factor our continual improvement programme. Achieving Gold award will represent a significant milestone in our safety and quality standards.