FORS Professional Training Cancellation Policy

FORS recognises that, on occasions, delegates will book onto events and subsequently find that they are unable to attend for some reason. In these situations we ask that members cancel their booking(s) via the Eventbrite system as soon as possible. Similarly, FORS may on occasions find it necessary to cancel an event and when this need arises we are committed to taking positive steps to notify you to the cancellation as soon as possible. The information below outlines the action to be taken in case of cancellation.

1. Cancellation by delegates on any FORS Professional training for which there is an attendance charge:
If you need to cancel your booking/s for chargeable training, our cancellation policy is as follows:

  • Please cancel any bookings via the Eventbrite system with which you placed your original order
  • If you cancel your bookings via the Eventbrite system 10 or more business days prior to the course, we will provide a full refund or offer a transfer of credit for another course
  • If you cancel your bookings via the Eventbrite system less than 10 business days prior to the course, the full cost will be payable.
  • Where you have booked a place on a FORS Professional course and do not attend without notifying us of your cancellation, the full fee will be payable

2. Cancellation by delegates on any FORS Professional training for which there is no attendance charge (funded courses):
We request that delegates to cancel their bookings via the Eventbrite system as soon as possible so we can reallocate the place to a person on the waiting list. FORS courses are often over-subscribed and your place can usually be filled by another delegate.

If you need to cancel your booking/s on any funded FORS Professional courses, our cancellation policy is as follows:

  • Please cancel any bookings via the Eventbrite system with which you placed your original order
  • If you cancel your bookings via the Eventbrite system 5 or more business days prior to a funded FORS Professional course, there will be no cancellation charge
  • If you cancel your bookings via the Eventbrite system less than 5 business days prior to a funded FORS Professional course, or if you fail to attend on the day, the following cancellation fees will apply:
Cancellation or non attendance fee
Funded half day event £40 + VAT
Funded full day event £80 + VAT

IMPORTANT
Business days mean Monday to Friday 9.00am to 5.00pm only (excluding public holidays). The cancellation time period excludes the actual day of the event.

If you receive a cancellation invoice it is extremely important that it is settled in full within 30 calendar days, as failure to do so could prevent you or your company from being able to attend other funded FORS Professional courses.

3. Cancellation of an event by FORS:
FORS is committed to offering high quality training that meet the needs of delegates and will always aim to run events once delegates have booked onto them. Occasionally circumstances will arise which result in the need to cancel an event and in these circumstances will take active and positive steps to inform you as soon as possible by phone and/or email. FORS reserves the right to modify or cancel any event if unforeseen circumstances arise but we will do our utmost to avoid doing so.

Where FORS cancels a FORS Professional course that you have paid to attend, we will offer you a full refund or a credit transfer for a future course. Full advice on refunds/credits will be provided at the time of cancellation.