Last updated 27 March
FORS Audits
I understand you have stopped doing site audits from 23 March. I have already paid for my audit – will I get a refund?
Yes, you will get a full refund or we can hold the amount you paid to cover your next Bronze audit.
I have just failed my Bronze audit and need a follow-up audit. What happens?
If you need a site-based follow-up audit this will not take place until further notice and you will not be downgraded.
If you need a desk-based follow-up audit and you can provide the required documents, the audit will proceed. If you cannot, for example you are unable to access office files from home, you will not be downgraded.
I am currently FORS registered but now can’t have a Bronze audit. What happens?
If you need your Bronze accreditation for contractual purposes, please email the FORS Helpline with the details of your customer/client and we will send them a letter confirming you are FORS registered and that we are unable to audit you because of the current Coronavirus restrictions.
I am currently FORS registered but have just failed my initial Bronze audit and need a follow-up audit. What happens?
If you need a site-based follow-up audit, this will not take place until further notice. If you need your Bronze accreditation for contractual purposes, please email the FORS Helpline with the details of your customer/client and we will send them a letter confirming you are FORS registered and that we are unable to audit you because of the current Coronavirus restrictions.
If you need a desk-based follow-up audit and you can provide the required documents, the audit will proceed. If you cannot, for example you are unable to access office files from home, and you need your Bronze accreditation for contractual purposes please email the FORS Helpline with the details of your customer/client and we will send them a letter confirming you are FORS registered and that we are unable to audit you because of the current Coronavirus restrictions
Can I still upload my Silver and/or Gold renewal documents?
Yes, you can still upload Silver and Gold evidencing and this will be assessed in the normal way. However, if you can’t upload your evidencing because for example you cannot access office records because you are working from home, you will NOT be downgraded.
I am currently FORS Bronze but now can’t upload my Silver evidencing because the files I need are not accessible to me because I am working at home. What happens?
If you need your Silver accreditation for contractual purposes, please email the FORS Helpline with the details of your customer/client and we will send them a letter confirming you are FORS Bronze and that you are unable to complete your silver evidencing because of the current Coronavirus restrictions.
My annual membership subscription is due for renewal – is there any relaxation on that?
No there isn’t. We are maintaining everyone’s accreditation so although audits have stopped you will still need to renew your annual membership in the normal way.
My Bronze accreditation is due to expire. What will happen to my accreditation?
Because of the ongoing Coronavirus situation and the restrictions that have been put in place, FORS has suspended all onsite Bronze audits and your current accreditation status will be maintained until further notice.
My Silver and/or Gold accreditation is due to expire. What will happen to my accreditation?
Because of the ongoing Coronavirus situation and the restrictions that have been put in place, FORS has suspended all downgrades and your current accreditation status will be maintained. However, you are still able to submit your Silver and/or Gold applications if you wish to.
FORS Training
When will FORS Professional manager training re-start?
We are hoping to introduce webinars from April onwards for FORS Practitioner workshops, so look out for more information in the coming weeks. If you were booked on FORS Practitioner workshops, and you still want to complete the training then keep the date free as we will run the webinars on the original training dates as much as possible.
Fleet Management Essentials and Collision Management training will not be taking place for the foreseeable future and all dates from now on have been cancelled. If you had a place(s) booked, a full refund will be issued in the coming days.
I was booked on FORS Practitioner workshops in March and they got cancelled, what do I do?
FORS will contact you with webinar date options for you to register a place.
I am working my way towards FORS Practitioner qualification, what happens now there is no face-to-face training?
If anyone wants to undertake FORS Practitioner webinar training, then webinar attendance will count towards your FORS Practitioner qualification. As all audits have been suspended for the time being and your accreditation status maintained to its current level, there is no need to be concerned about not meeting any training requirements at the moment.
Can I still do driver training?
Some training providers are launching remote training via digital platforms for delivering Driver CPC periodic training following DVSA’s decision to allow this, so check with your local providers if you are interested in undertaking FORS driver training.
What about my accreditation if I don’t do any training?
All audits have been suspended for the time being and your accreditation status maintained to its current level, therefore there is no need to be concerned about not meeting any training requirements at the moment. For more information about audit suspension, click here.
What about when audits re-start, what will I do if my training is not up-to-date?
When audits re-start, FORS will advise members on tolerances to enable members to meet all professional development requirements.
I want to progress to Silver but my drivers haven’t done all the classroom driver training and I can’t book them onto any training now, how do I progress?
Because of the ongoing Coronavirus situation and the restrictions that have been put in place, progression to Silver is currently only possible if your organisation has already completed all of the mandatory training, although there is a tolerance of 10%. If you can’t progress to Silver, you will be maintained at your current accreditation level and will not be downgraded.
I want to progress to Gold but my drivers haven’t done all the classroom driver training and I can’t book them onto any training now, how do I progress?
Because of the ongoing Coronavirus situation and the restrictions that have been put in place, progression to Gold is currently only possible if your organisation has already completed all of the mandatory training, although there is a tolerance of 10% . If you can’t progress to Gold, you will be maintained at your current accreditation level and will not be downgraded.
I want to renew my Silver but my drivers haven’t done all the classroom driver training and I can’t book them onto any training now, how do I renew my Silver?
Because of the ongoing Coronavirus situation and the restrictions that have been put in place, we will not downgrade you and your Silver level of accreditation will be maintained without you having to do a renewal.
I want to renew my Gold but my drivers haven’t done all the classroom driver training and I can’t book them onto any training now, how do I renew my Gold?
Because of the ongoing Coronavirus situation and the restrictions that have been put in place, we will not downgrade you and your Gold level of accreditation will be maintained without you having to do a renewal.
