Press Release: FORS releases audit failure details

Press Release: FORS releases audit failure details

FORS, the Fleet Operator Recognition Scheme, has released first-half-year figures detailing FORS Bronze audit failures. FORS has also revealed the five principle reasons why operators do not pass first time, while reaffirming its commitment to assisting members with action plans and re-approval procedures.

DSC_4887In the first six months of 2018, a total of 632 initial FORS Bronze audits, i.e. operators undertaking their FORS Bronze audit for the first time, were conducted resulting in 210 failures. Re-approval audits, i.e. existing FORS members with Bronze, Silver or Gold accreditation, totalled 1218 producing 461 failures (see table).

In all cases of failure, a procedural follow-up audit is conducted. Subsequent follow-up audits for initial FORS Bronze and re-approval existing members yielded 597 passes.

“These figures demonstrate the stringent nature of a FORS Bronze audit and, indeed, the robust content of the scheme in general,” says Graham Holder, FORS Head of Quality Assurance & Compliance. “It also provides evidence that FORS goes above and beyond minimum legal requirements, but that doesn’t necessarily mean automatic acceptance into FORS – especially at FORS Silver and Gold status.”

FORS has also provided details of why operators have failed their FORS Bronze audit, revealing five principle reasons:

D4 – Professional Development. Failure to provide the required mandatory training courses, or to produce a professional development plan for all transport-related staff.

V9 – Vehicle Manoeuvring. Failure to have policy and appropriate risk assessments in place. Failure to communicate these to relevant staff. Failure to get the transport related workforce to acknowledge receipt of these.

M6 – Document Review. Failure to conduct annual (or sooner if circumstances dictate) review of company policies and procedures and failure to ensure  senior management has acknowledged the review and that reviews are cascaded to transport related workforce

M11 – Tyre & Fuel Management. Failure to have a fuel and tyre management policy in place to manage tyre wear, condition and disposal. Failure to be demonstrate monitoring and fuel consumption management.

V8 – Personal Safety in or Around Vehicles. Failure to have policy and appropriate risk assessments in place. Failure to communicate these to relevant staff. Failure to get the transport related workforce to acknowledge receipt of these.

Prior to an initial audit, FORS provides a range of guidance products to help operators with their preparations, including a FORS Audit Toolkit and a ‘Going for Bronze’ workshop.FORS-Standard


“Operators who fail their audits need to undertake and pass a follow-up audit within 30 calendar days of notification of failure,” adds Holder. “This is key to remaining onboard. Our audit toolkit provides top-tips on how to avoid these common pitfalls and I would encourage members preparing for audit to check the FORS website for any relevant updates regarding significant audit failure points.”