Serious incident reporting for bus and coach operators

Serious incident reporting for bus and coach operators

The Driver and Vehicle Standards Agency (DVSA) has launched a new serious incident reporting system for bus and coach operators who will now be able to report their serious incidents with greater ease through a new online form.

The new PSV112 form is available online and you will need a computer, tablet or smartphone to submit a report. You will also need your vehicle operator licence number, the registration numbers (number plates) of the vehicles involved and the police reference number if the police is investigating the incident.

Remember, you must report:

  • Fatalities
  • Serious injuries (such as broken bones, damage to major organs or overnight hospitalisation)
  • A safety critical system failure (such as brake failure or wheel loss)
  • Significant body damage (such as bridge strike)
  • A vehicle fire
  • A suspected serious safety defect

You must also send a report if the police tells you to.

Once you have made a report you will receive confirmation that the report has been submitted and DVSA will be in contact within two working days to confirm if the vehicle needs to be inspected.

To submit an incident report, click here.