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Hi. I\u2019m Jim Treacy the Operations Manager at Maltaward. We have been involved with FORS\u00a0 for a number of years, the last three at Gold level which has contributed to our developing\u00a0 growth even through the recent pandemic and which saw us reduce fuel consumption\u00a0 through the use of Webfleet routing software creating a saving across vehicle wear & tear\u00a0 and fuel usage.<\/p>\n
We became aware of FORS through industry press releases and also when customers\u00a0 requested FORS accreditation from their suppliers. Having embarked on the FORS journey in\u00a0 2014, Maltaward has utilised the FORS disciplines required by the scheme to improve our\u00a0 learning, approach, and development to achieve better working standards and practices.<\/p>\n
The goal orientation is embraced by our whole team and having achieved Gold we wear it\u00a0 like a badge of honour for our customers to see.<\/p>\n
As a management tool it identifies very quickly what is working and what needs attention or\u00a0 development. Acquiring Gold has improved our\u00a0 profile in our industry, increasing both orders and\u00a0 revenue.<\/p>\n
We immediately started promoting FORS to our\u00a0 customers, suppliers and to show our development we ensured our drivers were all\u00a0made aware of Vulnerable Road Users. The Safe Urban Driving courses were amazingly well\u00a0 received by the drivers who have gone on to sit the Staying Legal Course too. Although the\u00a0 drivers are the most important part of our business the office staff now understand what is\u00a0 required to run a compliant operation with wide inclusion of the tools on offer for\u00a0 compliance.<\/p>\n
It was important to us to achieve gold for a number of reasons. We wanted to keep the\u00a0 momentum going so that our ever improving approach to our business was constantly\u00a0 reviewed and monitored with improvements and that everyone was aware of all the tools\u00a0 available in the box. We wanted to be best in class and wanted to ensure that the staff were\u00a0 always involved, safe and enthusiastic about being part of a great family business. We want\u00a0our customers to have complete faith in our modus operandi and would confidently turn to\u00a0 us for solutions.<\/p>\n
Since we included the performance management tools into our daily routines, we were able\u00a0 to keep a close eye on our driver\u2019s productivity and the productivity of our vehicles too. We\u00a0 are very lucky to have seen minimal PCN\u2019s in our time of being FORS Accredited and having\u00a0 the KPI\u2019s covering Accidents, Injuries and overall fleet performance in a useable format at\u00a0 the end of each month has been paramount to our business\u2019s vision and direction.\u00a0 <\/em><\/p>\n We took advantage of a number of the facilities available for FORS such as Drivers CPC training. We have utilised Webfleet which has helped with savings and efficiencies on\u00a0vehicle mileages, fuel consumption per mile and has afforded better route planning with\u00a0 side-line efficiencies on time, MPG, etc. We also use driving licence checks so the more eggs\u00a0 in one basket approach, the better it is for us. We used tacho analysis (TDI) and that\u00a0reduced our costs by 30% for that function.<\/p>\n \u201cThe Safe Urban Driving courses were amazingly well received.\u201d G Fendler FORS <\/em><\/strong>petitioner\/ Supervisor\u00a0 <\/em><\/strong><\/p>\n \u201cThe preparation for the audit really opened our eyes\u201d JTreacy Ops Mgr.\u00a0 <\/em><\/strong><\/p><\/blockquote>\n We have introduced monitoring and education for better health. Drivers get regular health\u00a0 checks and also get dietary advice. We do 6 monthly eyesight checks for drivers. All staff have been monitored all through the covid pandemic to ensure everyone is healthy,\u00a0 comfortable and their needs catered for with flexible working arrangements etc. Our staff turnover is minimal thanks to the culture and care extended to staff and the working\u00a0 environment we have created. Appropriate training is delivered to all staff.<\/p>\n PPE is supplied to staff, and they are trained for the tasks they carry out. Drivers especially\u00a0 get regular updates and consultations.<\/p>\n Maltaward regularly promote FORS by several streams. Maltaward produce a mailshot at \u00a0least bi-monthly and the FORS logo goes out on the bottom of the mailshots. The logo is also\u00a0 used on the bottom of our emails and is displayed on all our commercial vehicles. It is also\u00a0 displayed all over our website and is regularly dropped into conversations with our\u00a0 customers.<\/p>\n Our company ethos is to progress, develop and find ways to protect the environment and\u00a0 vulnerable road users. Our vehicles are equipped with safety features including cameras &\u00a0 signage to warn other road users and on our newly ordered vehicle there will be 360-degree\u00a0 camera vision. We have systems in place to ensure our damage to the environment is\u00a0 minimal and will continue to develop.<\/p>\n Retaining our Gold will allow us to continue being an ambassador for FORS, ourselves and the industry and we will continue with all our highprofile clients to carry on providing a service second to none and progress with our adventurous business plan into the next decade. Our team is well trained, qualified, worthy of continuing at this level and looking forward to the challenge.<\/p>\n","protected":false},"excerpt":{"rendered":"\n
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\nThe Lorry Mounted Forklifts we operate all fall within the guidelines, but we still ensure\u00a0 driver safety.<\/li>\n![\"\"](\"https:\/\/www.fors-online.org.uk\/cms\/wp-content\/uploads\/2021\/10\/maltaward-2-281x300.png\")
Our plans for the future are constantly evolving. Regarding vehicles, we have all Euro VI\u00a0 vehicles and are looking for new innovations that will involve hybrid or all electric\u00a0 technology. We will continue to look to improve our environmental impact.<\/p>\n