The new Concessionaire will take over from 9 January 2022.
Sopra Steria are taking over the running of FORS from AECOM following a competitive tender process held by Transport for London, who license FORS.
FORS staff will be here to help you with any questions you might have now and through the transition to the new concessionaire. The contact number and email will stay the same.
No. V6 is published on 19 October and will come into force on 1 July 2022.
Transport for London, who license FORS, want to make sure that costs on the industry remain as low as possible, while not compromising on standards. The competitive tender process run by TfL had this aim at its heart meaning that Sopra Steria, the new concessionaire, are seeking to lower membership fees and keep other costs as low as possible.
Yes, there will be different account details and these will be communicated shortly.
Yes. Your membership will continue as per normal and will not be affected by this change.
Sopra Steria and AECOM are working together to make the transition as smooth as possible to minimise impacts on members, including training, audits and affinity deals. If there are any changes to the way you book or receive services from FORS, we will be in touch to explain these to you.
The FORS branding remains unchanged.
TfL is the data controller and this will remain unchanged. Your data will continue to be processed in line with the GDPR regulation and Data Protection Act 2018.
No. The phone number and email address will remain the same.
Sopra Steria and AECOM are working together to make the transition as smooth as possible to minimise impacts on members, including training, audits and affinity deals. If there are any changes to the way you book or receive services from FORS, we will be in touch to explain these to you.
Yes, the manager training will still use the current FORS Professional virtual Classroom.
It is possible that your audit provider will change. We aim to keep any change and disruption to a minimum and we will contact you if this is likely to affect you.
No, the current Audit booking system will remain un-changed throughout the transition.
No, the current evidencing system will remain the same throughout the transition.
