New FORS Practitioner – Please click here for a link to a frequently asked questions page specific to acheiving FORS Practitioner.
Subscription fee change – Please click here for a link to a frequently asked questions page specific to the recent subscription fee adjustments.
Why does the FORS Standard change?
Only some of my vehicles are used on contracts that specify FORS, can I just get audited and accredited for these vehicles?
How can I comply with the vehicle safety equipment requirement as my vehicles may not be available on the day of the audits?
Are there specific types of warning signage I should be using?
There is a change in my fleet size, what do I need to do?
Do I need to report a speeding fine to FORS?
What vehicles do I need to declare under my FORS scope of accreditation?
Do I need to register all my operating centres?
I have cars in my fleet but I have never declared these before. Do I need to?
I have powered-two-wheelers (P2Ws) in my fleet but I have never declared these before. Do I need to?
What is classified as wheeled plant?
Routes to accreditation
What are the different routes to accreditation in FORS?
What do operators need to do to progress from Bronze to Silver and Gold?
I would like to go for Internal Audit Fleet Accreditation (IAFA) but we don’t have an established internal transport management quality audit process, can we apply for this?
I have gained Bronze Multi Operating Centre accreditation (MOCA), can I apply for Silver and then Gold?
I have gained Bronze Internal Audit Fleet Accreditation (IAFA), can I apply for Silver and then Gold?
Mixed accreditation (MA)
When did you stop accepting mixed accreditation applications?
What will my Silver MA certificate show?
What happens if I can’t achieve the 20 per cent scope progression increase at my yearly re-approval application?
What happens if I fail my MA follow-up application?
How much is the Silver and Gold MA evidencing fee?
FORS operating centre
What is an operating centre?
If I have a site that is simply used to park vehicles, will FORS count this as an operating centre?
Which Operator Licence will you want to see at audit?
Multi-operating centre accreditation (MOCA)
What is the FORS definition of the MOCA Head Office?
How do I set up the Head Office on FORS Online?
How do I set up the Head Office if the address is not listed on my dashboard as an operating centre?
Can I change my Head Office on my MOCA dashboard?
I am unable to book an audit for the Head Office because the audit button is greyed out.
How do I request a MOCA Bronze audit?
I am requesting an audit for the Head Office, what fleet list needs to be uploaded?
I don’t operate vehicles at the Head Office. What will FORS be auditing?
I want to book all my audits but only the Head Office is available. What can I do?
How many Bronze audits do I need each year?
As a MOCA Silver or Gold organisation, do I get an extra year on my Bronze?
How can I add/remove an operating centre?
Training and workshops
What is FORS Professional?
How is FORS Professional manager training delivered?
How do I book a place on a FORS Practitioner manager workshop?
What is the FORS Practitioner certificate?
What workshops have I got left to do to achieve my FORS Practitioner qualification?
I want to send some of my drivers on a driver CPC course. Is this available through FORS?
My FORS Practitioner qualification is running out this year. What do I do?
I am not sure how to register for eLearning, what do I have to do if I don’t have an email account?
I cannot see any of my drivers’ records on the FORS Training dashboard despite my drivers having completed all the mandatory training courses, what should I do?
My drivers are registered for eLearning, but when I try to add them to the FORS Training dashboard using their driving licence number, I am getting “unknown” error message.
Is it mandatory to use the FORS Training dashboard?
What are the benefits of using the FORS Training dashboard?
Can I export the training records from the Training dashboard into an excel spreadsheet?
FORS Professional training records
I've undertaken some FORS training, how do I check my records?
I want to evidence FORS requirement 'S5 Vulnerable road user safety training', how can I check training records for my staff?
My name has been misspelt/there is a mistake in the company name on the FORS Professional training register, how do I get it corrected?
I am trying to amend my name for the second time on the eLearning dashboard and it won’t let me, what do I do?
I have moved company, how do I change my company name on the FORS Professional training register?
The course name is wrong on the FORS Professional training register, how do I correct it?
My training has not been uploaded to the FORS Professional training register, what do I do?
Warning signage and logos
Are there specific types of warning signage I should be using?
What are the requirements for using the FORS logo?
I would like to order a logo with my FORS ID, how do I do this?
Why should I use FORS Vehicle Graphic Service?
What are the benefits of using FORS VGS?
Do I have to display the warning signage graphic on my vehicle?
Do I have to display the FORS ID graphic on my vehicle?
Do I have to order my FORS ID and warning signage graphics through FORS?
How much does it cost to order my warning signage from FORS?
If I become FORS Silver accredited, will I comply with the Construction Logistics and Community Safety (CLOCS) Standard?
How often do I have to renew my Silver once I am Silver accredited?
I would like to progress from Silver to Gold - what do I need to do?
How often do I have to renew my Gold once I am Gold accredited?
My organisation was downgraded but I would like it to be reinstated, what do I need to do?
Can I progress straight from Bronze to Gold?
I am a small operator, do I need to have written policies and procedures for my Bronze audit?
I need to cancel my audit, what do I do?
When should I book my audit?
How can I book an audit?
How can I book a follow-up audit?
What’s involved in a Bronze audit?
How can I book a multi-operating centre accreditation (MOCA) audit?
I had my Bronze audit, when will I receive my audit report?
I passed my Bronze audit but received some minor action points. What do I need to do?
I received more than 16 major action points on my Bronze audit, what will happen next?
What does unified audit mean?
What does aligning dates mean?
How much does unified audit cost?
Is the unified application form different?
I can't access the unified audit application forms on the evidencing page. How do I access the forms?
What unified date should I choose?
Can I choose any date I like for my single expiry date?
Can I start a unified audit application if I have already started a Silver or a Gold one?
I opened the unified audit application form but don’t want to progress with it anymore. What should I do?
Can I become Gold accredited without passing all the Silver requirements?
Can I become Silver accredited without passing all the Gold requirements?
Changes in your details
I forgot/lost my password/login details for FORS online
What do I do if I need to find out my FORS ID number?
My organisation is a FORS member, but I haven't got my own login details, what do I do?
What do I do if I've changed premises or contact details?
How can other members of my organisation sign up for FORS eNews?
I heard FORS operators can get some discounts from FORS Associates, what do I do to benefit from these?
What are the benefits of FORS?
Why has charging for FORS become necessary?
How much does the FORS annual subscription fee cost?
What happens if I don’t pay my subscription and audit fees?
How much does a FORS audit cost?
What is the process for paying my annual subscription and audit fees?
I want to apply for FORS Silver / Gold accreditation. Is there a fee?
Do you do audits out of hours?
Do you do international audits?
I have been downgraded and put back to registered, will I have to pay an annual subscription fee again?
I forgot my login details for eLearning, what do I do?
How do I register for eLearning?
What are the options for mandatory safety eLearning modules?
I want to check which of my drivers has completed eLearning, how do I do this?
I registered for eLearning with the wrong email address, what do I do?
How do I register for eLearning if I don't have an email account?
I forgot my username, what should I do?
FORS and GDPR
What is GDPR
Do I need to do anything about the recent GDPR changes
I don't want to receive the eNews anymore, what do I do?
What do I do if I, or my driver, want to remove all training records from the FORS Professional training register?
How does FORS align with the Standard for Construction Logistics and Community Safety (CLOCS) and with TfL’s Work Related Road Risk (WRRR) requirements?
What do I need to do if I want to leave FORS?
What does ‘designated route to and from construction sites’ mean in the Bronze requirement O1 (Routing) of the FORS Standard?