Remote audits

Guidance on remote audits is available to members to help assist them through the process.

WATCH – the FORS Auditor video

The following video provides an initial insight into a FORS audit and the set processes to be followed.

READ – the FORS Standard

The FORS Standard sets out the requirements you need to meet in order to attain and maintain your accreditation.  Don’t forget to read section 2 which includes important information. You must also read the FORS Standard in conjunction with the FORS Rules and Procedures, Terms and Conditions, and FORS Compliance and Enforcement Guidance. Click on link below to access these documents.


WATCH – ‘Going for Bronze’ webinar

If you are preparing for your Bronze audit, the ‘Going for Bronze’ webinar is a great place to start – click below to access the webinar.

    Going for Bronze webinar

READ – the most common reasons for audit failures and tips on how to avoid them

PREPARE – evidence of how you meet the requirements of the FORS Standard

On the day of the audit, the auditor is required to see evidence of the systems and policies you have in place to manage each of the Bronze requirements set out in the FORS Standard. You will also be asked to demonstrate how you ensure your employees are aware of and adhere to the processes you have in place. Some examples of the type of records you will be asked to share are drivers’ eyesight checks, fitment of vehicle safety equipment, evidence of driver licence checks, policies, risk assessments and vehicle maintenance plans.

To prepare for your audit, we suggest you go through each Bronze requirement and each demonstration carefully. We advise that you read each section below for some tips and advice on some key points. However, you must check the FORS Standard in detail to comply with all requirements – remember that mandatory elements are indicated by a ‘shall’. We have also compiled a list of FAQs relating to the FORS Standard version 5.1 to help you when preparing for the audit. To access these FAQs, click here.

Remember to also read the FORS Rules and Procedures and Terms and Conditions so you are aware of what is required of you to maintain your accreditation.

You can also check the guidance produced to help operators understand how the new FORS Standard has been tailored to support specific types of commercial vehicle operations:

  • To access the bus and coach guidance, click here
  • To access the P2W guidance, click here

We have compiled a list of FAQs relating to the FORS Standard which we thought would help you when preparing for the audit. To access these FAQs, click here.

COMPLETE – audit self-assessment

To ensure you are fully prepared for your audit, complete the ‘audit self-assessment’ to confirm that you have all the processes in place before requesting your audit.

    Audit self-assessment

Glossary of terms

Make sure you are familiar with the terminology used throughout the FORS Standard as some definitions are specific to FORS and may not match the definitions or interpretations used by other organisations.

It is important to remember that whilst the FORS Bronze audit will check (where applicable) that an organisation has a valid Operator’s Licence for the operating centre that is being audited, and that many of the policies and procedures checked during the onsite audit relate to Operator Licence undertakings, FORS Bronze, Silver and Gold audits ARE NOT Operator Licence compliance audits. FORS accreditation IS NOT confirmation of compliance with GB Operator Licensing and will not protect you from investigation and prosecution by the police or DVSA or appearing before a Traffic Commissioner at a Public Inquiry. Traffic Commissioners welcome any scheme that promotes overall road safety. However, FORS members are reminded that a FORS membership certificate or FORS audit report will not be accepted as evidence by Traffic Commissioners or DVSA of Operator Licensing compliance.