The FORS Standard version 7.1
Everything you need to become FORS accredited
O3 Road traffic collisions
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Requirement
To document and investigate road traffic collisions, incidents and near-misses.
Purpose
To determine the contributory and root causes of road traffic collisions, incidents and near-misses to prevent recurrence and minimise road risk.
Demonstration
FORS Operators shall have a policy and supporting procedures in place to record and investigate road traffic collisions, incidents and near-misses.
The policy and procedures shall outline the organisation’s commitment to collision management, name the Road Risk Champion and describe how:
- Road risk is managed stating who does what, when and how
- Incidents are managed safely, legally and reported to the relevant authorities promptly
- Incident facts are collated accurately, recorded correctly and reported to the insurer
- Vehicles involved are repaired to a safe and legal state prior to being returned to the road
- Drivers involved are assessed for wellbeing and competency to ensure they are able and fit to return to driving duties
- Incidents are investigated to determine primary and contributory factors
- Incident facts are monitored to determine and implement remedial actions
Collision management procedures should be split into minor, serious and major collision types, with the appropriate people being involved at each level.
Road traffic collision data across the fleet operation shall be monitored, recorded and, where contractually required, reported to the client.
Claims review meetings should be held with the insurance provider to assess the road risk profile, the claims handling procedure and inform the performance management procedure.
The policy, procedures, records and recommendations relevant to managing road risk and road traffic collisions shall be:
- Documented and reviewed in accordance with requirement M1
- Retained in accordance with requirement M2
- Communicated in accordance with requirement M5
- Included in Professional Development Plans in accordance with requirement D4
The Road Risk Champion shall be identified in the organisation chart in accordance with requirement M4.
Prepare the following evidence
Documented road traffic collisions (RTC) policy and procedure that explains how collisions, incidents and near-misses are reported, investigated, recorded and reviewed.
A collision, incident and near-miss recording system that is being used to capture details of events within the fleet operation. Examples of acceptable evidence include:
- RTC/incident/near-miss register (electronic or hard copy)
- Spreadsheet-based incident log
- Fleet management, telematics or compliance system records
- Records of reported collisions, incidents and near-misses
Records demonstrating that collisions, incidents and near-misses have been investigated. Examples of acceptable evidence include:
- Investigation forms, reports or case files
- Driver assessment and interview records (wellbeing and competency assessment)
- Vehicle inspection or damage assessment records
- Root cause analysis and findings
- Corrective and preventive actions taken
Evidence that road traffic collision data is periodically reviewed and monitored to identify trends, recurring issues and opportunities for improvement. Examples of acceptable evidence include:
- Management review records or meeting minutes
- Safety committee or team meeting discussions
- Collision and incident KPI reports or dashboards
- Trend analysis reports and action plans
- Lessons learned are communicated to drivers and all relevant personnel
Resources for Bronze
Resources marked with a padlock require a FORS account.
Guides
- Bronze audit checklist (PDF)
- Bronze audit question set (PDF)
- Bronze audit toolkit (login required)
- Toolkits and guides
- FORS Driver Handbook policy packs
Training records
- Training
- Bronze training requirements
- FORS Professional Training Register (login required)
- FORS Training Dashboard (login required)