The FORS Standard version 7.1

Requirement

To provide adequate staff resources to run the fleet operation.

Purpose

To ensure there is sufficient competent staff to run the fleet operation legally, safely and efficiently.

Demonstration

FORS Operators shall have documentation in place that describes how the organisation is resourced and demonstrates the communication links between management and staff.

Documentation shall include:

• The nature of the business and the specifics of the fleet operation
• An organisation chart of all staff involved in the fleet operation
• Job descriptions describing individual responsibilities, accountabilities of the role, and the knowledge, skills and experience required to conduct the role
• The recruitment and selection procedure for new drivers and fleet-related staff

The organisation chart shall include:

• The relevant people in the fleet operation, listing total number of drivers
• Their job title or role
• How the roles are linked and which appointment the role reports to

Prior to appointment to the role, drivers shall be checked to validate their:

• Employment history
• Qualifications and licensing
• Fitness to drive
• Ability or eligibility to work

Checks shall include requiring drivers to make a declaration of any collisions at work that involve engagement with an insurance company and/or the police.

Checks should include requiring drivers to make a declaration of any collisions out of work that involves engagement with an insurance company and/or the police.

The organisation chart shall also include the person with continuous and effective responsibility for:

• The fleet operation in accordance with requirement M3
• Health and safety in accordance with requirement M8
• Technical engineering advice in accordance with requirement V1
• Managing fuel and emissions (Champion) in accordance with requirement O2
• Managing road risk (Champion) in accordance with requirement O3
• Managing specialist operations in accordance with requirement O5
• Managing Security and Counterterrorism (Champion) in accordance with requirement O6

The recruitment and selection procedure should be proportionate to, and mitigate the risks associated with, the vehicle types to be driven or operated.

FORS Operators should document the organisational structure at operational team level where naming each individual is not practicable.

Small operators may describe organisational structure verbally where the roles of senior management and daily operations personnel are understood by all.