4-RAIL Services Ltd – Continuing at Gold

4-RAIL Services Ltd – Continuing at Gold

4-RAIL Services Limited is a UK based scientific consultancy, providing environmental and materials consultancy, testing & analysis and support to the transport, construction and utility industries. They are UKAS accredited, RISQS audited and certified to BS OHSAS 18001 and ISO 9001 standards. For more information refer to www.4-rail.com.

Victor Buonsanto, Group Fleet and Health & Safety Manager, reflects on continuing at Gold.

FORS was initially a contractual condition from Transport for London, but it has since transformed the way that we operate the fleet and develop drivers.


As a relatively small business with no HGV’s and only a fleet of small vans, at first the Bronze accreditation seemed adequate, but then we quickly realised that FORS Gold accreditation fitted perfectly with company objectives to improve safety and environmental performance.

We were able to take advantage of the excellent benefits available to FORS members, such as free FORS practitioner training and free online driver training, discounted driver licence checks and discounted roadside assistance. We also made use of some of the online resourses such as the templates for our Noise Assessment, Workplace Travel plan Toolkit and Sustainability Guidance. And recognition by insurers of the FORS scheme has helped reduce increases in vehicle insurance premiums.

‘I was surprised by how much I really did learn on some of the modules.’ – VB, 4-RAIL Services, feedback from his Practitioner course

In tandem with these improvements, we installed trackers into every vehicle which quickly illustrated driver behaviour, and we have since purchased vehicles with in cabin Stop-Start technology.

‘The Stop-Start button…it’s good! ‘ – AP, 4-RAIL Services, comment on receiving new van.

The passage from Bronze to Silver and finally Gold was to complement a continual goal to improve our environmental impact and to illustrate to clients and staff alike our commitment to high standards.

Improvements have been many fold:

 MPG Incidents Costs  CO2  NOx  PM10 Number of PCNs  Proportion of fleet that uses alternative fuels
 2016-2017  40.43  £7440  101.7t  207.7kg  27.5kg  24  10
 2017-2018  43.21  £4877  100.1t 193.9kg  25.6kg  40  10
 2018-2019  41.45  £4289  77.8t  149.6kg  20.4kg  36  10
 Percentage improvement  4.07  12  23  22  10 10  0
  • Focus on driver health – assessment of drivers now features alongside assessments for shift work and site work. Safeguarding drivers has visibly worked towards improving individual driving standards for some, and highlighted where further targeted intervention is required. Where standards of driving are high, there has been a reduction in maintenance costs and allowed us to issue new vehicles safe in the knowledge that they will be well looked after.
  • Increased focus during the recruitment process – a structured mentoring programme has been developed to allow young or new drivers to be supervised in their first 6-12 months on the road. Coupled with FORS training, by the time they drive solo, new drivers are comfortable at the wheel in London traffic conditions, and competent at driving fleet vehicles.
  • Improved awareness of fleet generated noise – working shifts gives rise to increased perception of noise at night. Our drivers are made aware of their impacts on London residents, and fleet management includes reducing noise through design and adjustment of company procedures such as vehicle washing.
  • Increased awareness of the company’s carbon footprint – where possible, public transport is used by some staff working days. The protocol for selecting new vehicles includes assessment of clean energy models which would also satisfy the requirement of the Ultra-Low Emission Zone (ULEZ). Current replacement vehicles have Euro VI diesel engines with auto stop-start technology.

In an effort to keep improving, we aim to reduce idling through choice of future vehicles, publicity and driver training thus saving on fuel costs and gaseous emissions.

We also aim to promote FORS and as such we exhibit the FORS Logo on all company vans and also within the company website. Attempts have also been made to spread awareness of the scheme among our suppliers by holding internal briefings.

In summary, maintaining FORS Gold has always been about striving for the best fleet management standards possible. There is great pride in developing drivers where beforehand the driving element was subsidiary to the business task and there is immense pride in having third party recognition for high fleet standards visible for all staff and clients to see.

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