How to improve driver communication, compliance and engagement across your fleet
Clear, timely communication with drivers is a legal requirement, and a key driver of operational efficiency. Yet many fleet operators still rely on outdated, paper-based methods that leave gaps in understanding and compliance.
In our recent FORS webinar with The Driver Handbook, we explored how digital tools are transforming the way operators connect with drivers, improve audit readiness, and build a more engaged workforce. Catch-up on the webinar here.
Why modern driver communication matters
Operators are required by law to provide safety-critical, written instructions that are clear, up to date, and comprehensible. But printed materials quickly become outdated, expensive to update, and difficult to track. In contrast, a digital approach:
- Ensures instant access to the latest information
- Reduces costs associated with print, postage and admin
- Enables proof of distribution and understanding through knowledge checks and read receipts
- Helps operators meet FORS requirements including M5 and S8
What is The Driver Handbook?
The Driver Handbook is a customisable app that gives operators full control over the information shared with their drivers. It combines static content (e.g. Highway Code, legal requirements) with dynamic updates (e.g. toolbox talks, alerts, policy changes).
Key features include:
- Access to 50+ pre-built toolbox talks
- Full audit trails and engagement tracking
- Multi-language support
- Optional branding and custom content uploads
- Secure, cloud-based storage with regular data backups
Real-world impact
Operators using the app have reported improved compliance during audits, increased driver engagement, and time savings across their teams. By replacing fragmented communication methods with one centralised platform, businesses can focus more on performance and less on paperwork.
Rolling it out
The app is easy to introduce across fleets of all sizes. It supports licence reuse for agency drivers and includes full training for managers and drivers alike.
Start building a smarter, safer fleet
Whether you’re preparing for your next audit or simply want to engage drivers more effectively, The Driver Handbook offers a smart, scalable solution.
To learn more or request a demo, click here.