Frequently asked questions

FORS Practitioner and Advanced Practitioner – Please click here for a link to a frequently asked questions page specific to achieving FORS Practitioner and Advanced Practitioner qualifications.

Why does the FORS Standard change?

In order to keep up to date with changes in technology and best practice, the FORS Standard is reviewed, updated and approved on a two-year cycle by the FORS Governance and Standards Advisory Group.

Maintaining the FORS Standard

Only some of my vehicles are used on contracts that specify FORS, can I just get audited and accredited for these vehicles?

No, the scope of accreditation can be for a specific operating centre but must be for all vehicles at the specific operating centre audited.

There is a change in my fleet size, what do I need to do?

Fleet amendments can be made via your dashboard.

Do I need to report a speeding fine to FORS?

No, offences against an individual (eg speeding fines) do not need to be reported. However, complaints and offences against the company (eg Traffic Commissioner Public Inquiry) should be reported to FORS and recorded within your complaints system to ensure that any legal and non-legal actions against your company are reviewed and reacted to in order to prevent recurrence. For more information on this, please check the FORS T&Cs and the FORS Quality Assurance Guide here.

What vehicles do I need to declare under my FORS scope of accreditation?

All vehicles at an operating centre used for servicing and delivery must be registered and will fall under the scope of FORS accreditation – this includes HGVs, vans, passenger carrying vehicles, cars, Power Light Vehicles (PLV) (e.g. cargo bikes, motorcycles and mopeds) and wheeled plant.

Cars and PLVs are optional unless they are used as the core business function. Car-derived vans however must be declared

Do I need to register all my operating centres?

No, you can choose which operating centre(s) to include in your FORS accreditation, but all vehicles used for servicing and delivery in the chosen operating centre(s) must be included in the scope of accreditation (as detailed above.)

What is classified as wheeled plant?

A vehicle specifically designed for engineering operations that is not classified as HGV. This includes, for example, mobile cranes, concrete pumps and volumetric mixers. This does NOT however include, for example, earth moving machinery, excavators, hoists, elevating work platforms, reach stackers and fork lifts.

Routes to accreditation

What are the different routes to accreditation in FORS?

For information on FORS accreditation routes please check the FORS Accreditation Guide section 2.1.

I would like to go for Internal Audit Fleet Accreditation (IAFA) but we don’t have an established internal transport management quality audit process, can we apply for this?
No, IAFA is only available if you can meet this criteria.
I have gained Bronze Multi Operating Centre accreditation (MOCA), can I apply for Silver and then Gold?

Yes, you can. You will need to submit evidence for all operating centres (OCs) in scope of your accreditation or you can identify any specific OC(s) and submit evidence just for that one. Silver accreditation will be gained for those OCs only.

Your Bronze and Silver accreditation must be renewed each year. You can apply for Gold MOCA as long as you have a valid Silver MOCA. The same as above applies in terms of scope of accreditation.

Your Bronze, Silver and Gold accreditation must be renewed each year prior to the respective expiry dates if you wish to maintain your Gold.

I have gained Bronze Internal Audit Fleet Accreditation (IAFA), can I apply for Silver and then Gold?

Yes you can apply for Silver IAFA, however, please note that you will still need to renew your Bronze accreditation each year prior to expiry and that you will not gain an extra year on your Bronze.

You can apply for Gold IAFA as long as you have a valid Silver IAFA. Please note that you will still need to renew your Bronze and Silver accreditations each year prior to the respective expiry dates if you wish to maintain Gold IAFA and that you will not gain an extra year on your Bronze.

FORS operating centre

What is an operating centre?

An operating centre is a site or depot where commercial vehicles operate from, where there is infrastructure that supports daily management, control and day to day operational deployment of a fleet. Note that the definition of a FORS operating centre is not the same as the definition according to Operator Licensing.

If I have a site that is simply used to park vehicles, will FORS count this as an operating centre?

No this is not classed as an operating centre under FORS.

Which Operator Licence will you want to see at audit?

At audit, you must provide the Operator Licence which covers the operating centre which is being audited.

Multi-operating centre accreditation (MOCA)

What is the FORS definition of the MOCA Head Office?

The Head Office (HO) is the principal office of a business organisation, constituting the centre for transport related administration and policymaking. The HO may or may not have fleet operations. It may differ to the registered office address listed on Companies House.

Can I change my Head Office on my MOCA dashboard?

No, you won’t be able to change your Head Office. Please email the FORS Helpline on [email protected], and we can change it for you.

I am unable to book an audit for the Head Office because the audit button is greyed out.
Please contact the FORS Helpline by emailing [email protected].
How do I request a MOCA Bronze audit?

The primary or secondary user and the MOCA overseer can request a Bronze audit by clicking the ‘Bronze audits’ button on their dashboard. For MOCA operators the Head Office audit must be requested first every year, and once this has passed you will be able to request further audits for that year.

I am requesting an audit for the Head Office, what fleet list needs to be uploaded?

Please upload the fleet list for all the operating centres.

I don’t operate vehicles at the Head Office. What will FORS be auditing?

The Head Office (HO) audit is conducted on an annual basis to ensure that all company policy documents are in place, have been reviewed and have been cascaded to all operating centres in the scope of the company’s FORS accreditation. The company will also must evidence the established vehicle fleet composition and distribution throughout the business.

The Head Office audit covers any minor action points that were evidenced during the previous reporting period for any of the operating centres. The auditor will review them to see if they have been satisfactorily addressed and implemented across the organisation. Please note that any unresolved minor action points WILL escalate into major action points and the HO audit will be graded accordingly.

I want to book all my audits but only the Head Office is available. What can I do?

The Head Office must be audited, and the audit passed before you can request any further audits.

How many Bronze audits do I need each year?

This depends on the number of operating centres in your organisation. The breakdown is as follows:

  • 2-4 OCs: two audits
  • 5-15 OCs: three audits
  • 16+ OCs: 20 per cent audited

Please note, the Head Office is included in these numbers.

As a MOCA Silver or Gold organisation, do I get an extra year on my Bronze?

No, you need to undergo the required amount of Bronze audits every year.

How can I add/remove an operating centre?

To remove an operating centre, please email the FORS Helpline at [email protected]. To add an operating centre, click on the ’Add’ button in the operating centre section of your MOCA admin page. Please note, you will be required to upload a new MOCA letter on your dashboard every time you add a new operating centre.

Training and workshops

What is FORS Professional?

FORS Professional is a comprehensive package of essential training for managers and drivers, delivered with cutting edge content to help operators meet the FORS Standard. FORS Professional is designed to improve knowledge and professional standards for any commercial vehicle operator, addressing in detail today’s safety and efficiency challenges.

All FORS Professional training meets FORS, CLOCS and TfL’s Work Related Road Risk (WRRR) requirements. FORS Professional provides JAUPT approved driver training delivered by qualified professionals.

By undertaking FORS Professional training, drivers and managers can help their companies improve fleet performance with respect to safety, efficiency and environmental impact.

If you would like further information on the training offered through FORS, please click here. For any queries in relation to FORS training, please contact the Helpline on 08448 09 09 44 or email [email protected]. Your training records can be checked via the FORS Professional training register (see below section).

How is FORS Professional manager training delivered?

For more information about how FORS Professional manager training is delivered, how to book a place, what equipment to have, etc, please click here.

How do I book a place on a FORS Practitioner manager workshop?

All bookings are done using a system called FORS Professional Booking Platform. Please click here and follow the link to the date/s of your choice. Make sure you have your FORS ID at hand when booking the module.

What is the FORS Practitioner certificate?

Those who complete all ten modules of the FORS Practitioner workshops will be awarded a FORS Practitioner Certificate. The FORS Practitioner qualification is valid for five years. Click here to find out more. Please note, those who achieved their FORS Practitioner status before 2018 will not need to complete the later introduced workshop 10 ‘Managing noise in logistics’ to maintain their status, although attendance is encouraged.

What workshops have I got left to do to achieve my FORS Practitioner qualification?

You can check your training records using the FORS Professional training register. This is a register of FORS Professional training undertaken by FORS members, whether eLearning or classroom. You can search the register by name or organisation, as well as export the data to a spreadsheet.

I want to send some of my drivers on a driver CPC course. Is this available through FORS?

Yes, is is. To view available dates and to book a place, log onto FORS Online and click on the Training button on the top tab. Alternatively, please email [email protected] for further information.

My FORS Practitioner qualification is running out this year. What do I do?

FORS offers a one day FORS Practitioner Recertification webinar. For available dates and to book a place visit the FORS Professional Booking Platform. Make sure you have your FORS ID at hand when booking the module.

Training dashboard

I cannot see any of my drivers’ records on the FORS Training dashboard despite my drivers having completed all the mandatory training courses, what should I do?

You will need to make sure that you have imported the drivers’ and manager’s  records from the FORS Professional Training Register. When using the Training dashboard for the first time, you will need to ensure that you have added the drivers and managers by their licence numbers in the licence number tab. To find step by step instructions on how to import your drivers’/managers’ records to your Training dashboard, read page 3 of the Training dashboard guidance.

My drivers are registered for eLearning, but when I try to add them to the FORS Training dashboard using their driving licence number, I am getting “unknown” error message.

You are getting this error message because you can only add a driver/manager once they have completed the training. Once a training course or eLearning module has been completed, then you can import the records from the FORS Professional Training Register. Click here for the full guidance on how to use the Training dashboard.

Is it mandatory to use the FORS Training dashboard?

No, it is optional to use the FORS Training dashboard. Click here for the full guidance on how to use the FORS Training dashboard.

What are the benefits of using the FORS Training dashboard?

Using the FORS Training dashboard enables you to monitor and maintain FORS Professional training records for drivers and managers. You can also use it to evidence the training requirements for your Silver and Gold application.

Can I export the training records from the Training dashboard into an excel spreadsheet?

No, you can’t; this feature is not available on the Training dashboard. However the records can be exported to a csv file via the FORS Professional Training register. Click here to access FORS Training dashboard guidance document.

FORS Professional training records

I've undertaken some FORS training, how do I check my records?

If you are a FORS operators  you can login in into your account and check your training records using the FORS Professional training register. This is a register of FORS Professional training undertaken by FORS operators , whether eLearning or classroom. You can search the register by name, organisation or training name, as well as export the data to a spreadsheet.

I want to evidence FORS requirement 'S5 Vulnerable road user safety training', how can I check training records for my staff?

If you are a FORS operator, you can login in into your account and check your training records using the FORS Professional training register. This is a register of FORS Professional training undertaken by FORSoperators, whether eLearning or classroom. You can search the register by name, organisation or training name, as well as export the data to a spreadsheet. You can attach the spreadsheet as proof of attendance on the evidencing system. We recommend you also refer to the FORS template spreadsheet (available to download here under the ‘Getting ready’ section or on the evidencing system under the S5 section) to ensure you meet all mandatory training requirements.

My name has been misspelt/there is a mistake in the company name on the FORS Professional training register, how do I get it corrected?

For eLearning (not group eLearning), this can be amended on your eLearning dashboard.  For other courses, you should contact the FORS Helpline who can make the amendments

I am trying to amend my name for the second time on the eLearning dashboard and it won’t let me, what do I do?

You can only change your name once every 12 months on the eLearning dashboard. Any further amendments will need to be done by the FORS helpline.

I have moved company, how do I change my company name on the FORS Professional training register?

For individual eLearning this can be amended on your eLearning dashboard. For classroom or group eLearning the learner should contact the FORS Helpline, who can make the amendments.

The course name is wrong on the FORS Professional training register, how do I correct it?

Please contact the FORS Helpline on [email protected] to request the amendments.

My training has not been uploaded to the FORS Professional training register, what do I do?

For all driver classroom training queries please contact the training provider who delivered the training. For eLearning queries, the learner should contact the FORS Helpline, who can make the amendments.

Warning signage and logos

What warning signage do I need for my fleet?

The FORS Standard vehicle safety equipment requirement requires operators to fit vehicles over 3.5 tonnes gross vehicle weight with blind spot warning signage. For more guidance as to the signage approved by FORS, please click here.

What are the requirements for using the FORS logo?

If you are displaying the FORS logo you must use the version which incorporates your FORS ID number and your accreditation status of Bronze, Silver or Gold. Usage of the generic logo without the FORS ID or which incorporates the Transport for London logo ceased on 30 April 2015. FORS Vehicle Graphics Service (FORS VGS), produced and distributed by RGVA Vehicle Graphics, provides high quality FORS ID graphics and warning signage graphics for your vehicles, all at a discounted rate for FORS members. Please click here for more information.

I would like to order a logo with my FORS ID, how do I do this?

Your FORS logo showing your unique FORS ID and accreditation level can be purchased using FORS Vehicle Graphics Service (FORS VGS). FORS VGS provides high quality FORS ID graphics and warning signage graphics for your vehicles, all at a discounted rate for FORS member. Please click here for more information.

Why should I use FORS Vehicle Graphic Service?

FORS VGS provides members with low-cost, hassle-free access to its complete range of high quality FORS ID and warning signage graphics.  We have recognised that members can encounter problems in producing their own FORS ID graphics, either through IT-formatting issues or difficulties in procuring a local printing service, FORS VGS is now in place to streamline the whole process providing low-cost, standardised signage products for all FORS members.

What are the benefits of using FORS VGS?

Every FORS ID purchased will qualify for a free warning signage graphic.

  • All graphics made from high-quality ‘3M Envision’ material
  • FORS VGS allows FORS members to order ID graphics quickly and easily through the FORS website.
  • FORS VGS graphics are produced with a three-year 3M Matched Component System Warranty
  • FORS VGS products are PVC-free and made using degradable vinyl which breaks down under landfill conditions without emitting toxic gases or other pollutants.
Do I have to display the warning signage graphic on my vehicle?

Yes, it is a FORS requirement that operators must fit all their vehicles over 3.5 tonnes in scope of their FORS accreditation with blind spot warning signage.

Do I have to display the FORS ID graphic on my vehicle?

It is NOT a FORS requirement to display your FORS ID graphic on your vehicles, however, you might still be required to do it to meet specific contractual requirements.

Do I have to order my FORS ID and warning signage graphics through FORS?

No,  you do not have to order through FORS Vehicle Graphics Service. You can provide your unique FORS ID artwork to any printers of your choice – this is available under the Evidence/Logos section of your organisational dashboard. The “Blind Spot Take Care” warning signage artwork can be found here.

How much does it cost to order my warning signage from FORS?

To view the prices, please click here.

Progression

If I become FORS Silver accredited, will I comply with the Construction Logistics and Community Safety (CLOCS) Standard?

Yes, if you are FORS Silver accredited, you will comply with the CLOCS Standard. For more information, please click here.

When should I book my audit?

You need to book your audit within 45 to 75 days prior to your expiry date, to allow sufficient time for a follow-up audit should it be required.

How can I book an audit?
 

Please log in to your organisation account, go to your company dashboard, click on ‘Bronze audits’ and then click on ‘Request Audit’ and that will take you to the audit booking form. Make sure you fill all required fields when requesting the audit, including the Preferred Audit Dates section at the bottom of the form, and make sure you press the ‘Request Audit’ button when finished. The auditing team will be in contact within 48 hours to confirm date and time of audit.
What do operators need to do to progress from Bronze to Silver and Gold?

To achieve Silver or Gold accreditation, operators will need to maintain their Bronze accreditation and submit evidence to support their Silver or Gold application using the FORS evidencing system. For more information please check the FORS Accreditation Guide.

How often do I have to renew my Silver once I am Silver accredited?

You will need to renew your Silver accreditation each year.

How often do I have to renew my Gold once I am Gold accredited?

You will need to renew your Gold accreditation each year, however you must also maintain your Silver requirements each year through a submission of your Silver application.

My organisation was downgraded but I would like it to be reinstated, what do I need to do?

Please call the Helpline team on 08448 09 09 44 or email [email protected]

Can I progress straight from Bronze to Gold?

Yes, you can progress straight to Gold if you have a valid Bronze and you submit a unified Silver and Gold application.

Audit

I am a small operator, do I need to have written policies and procedures for my Bronze audit?

Although we encourage all operators to produce and maintain documented evidence, if you have fewer than five employees AND fewer than five vehicles, you can demonstrate your policies and procedures verbally to the auditor. However, all your legal documents must be available on the day of the audit.

I need to cancel my audit, what do I do?

Please contact your audit provider as soon as possible to cancel your audit. For contact details and information on the FORS Audit Amendment and Cancellation Policy, please click here.

How can I book a follow-up audit?

Please follow the above process.

What’s involved in a Bronze audit?

The audit process is about providing evidence of systems, procedures and documentation that demonstrates that the required standards of entry into FORS Bronze accreditation are met. To gain a better insight, you can click here for more information, and to watch the auditor video.

How can I book a multi-operating centre accreditation (MOCA) audit?

Only the MOCA overseer can book an audit for an operating centre. The overseer will need to log in to the MOCA dashboard and select the operating centre required to be audited.

I had my Bronze audit, when will I receive my audit report?

You will be notified of the audit outcome via email within 10 working days after your Bronze audit date.

I passed my Bronze audit but received some minor action points. What do I need to do?

You are required to resolve all  minor action points that are listed in the action plan within 90 calendar days from notification, but you will not require to notify FORS. Your action points will be checked at your next Bronze audit and will result in a failed audit if not resolved.

I received more than 16 major action points on my Bronze audit, what will happen next?

If you have 16 or more major action points, you will need to book and undertake another full FORS Bronze on-site audit as opposed to a follow-up audit. This means that all requirements will be audited again. This audit will be charged as a full audit at the standard rate.

Unified Audit

What does unified audit mean?

Unified audit allows you  to progress or maintain your Silver and Gold accreditations by submitting one combined Silver/Gold application, so you will only have one Silver/Gold expiry date. This option is voluntary and currently available for organisations with single operating centre accreditation (SOCA) only.

How much does unified audit cost?

For more information on fees, click here.

Is the unified application form different?

Yes it is different. The new unified form allows you to evidence both Silver and Gold requirements in one combined form. The Silver/Gold requirements are still the same.

I can't access the unified audit application forms on the evidencing page. How do I access the forms?

If you cannot access the forms on the evidencing page, it means the option is not available for you. This is because you have less than 45 days left on your earliest accreditation or you have already started a different application.

What unified date should I choose?

Your optimum date for unification is the maximum date presented to you by the system based on all your current accreditation expiry dates. You can choose any date within the range of minimum and maximum dates allowed, but you will lose more time on your accreditation the first year you unify if you don’t choose your maximum date.

Can I choose any date I like for my single expiry date?

The system will define a range for you to select a date from. The range will offer you a minimum and a maximum date. You can see your individual date range on the evidencing system page when you opt in for unified audit.

Case 1: You have less than three calendar months left on your first expiring accreditation

  • The minimum date is your current renewal date of your first expiring accreditation
  • The maximum date is your current renewal date of your first expiring accreditation + 12 months (please note that you will lose some time from your second accreditation)

Case 2: You have more than three calendar months left on your first expiring accreditation

  • The minimum date is the present day – this will change daily
  • The maximum date is your current renewal date
I opened the unified audit application form but don’t want to progress with it anymore. What should I do?

You can cancel your application at any time, as long as you haven’t submitted it yet, by clicking on the Cancel button. Once you cancel an application, all application options will be available again. However, be aware that you will lose any data entered when you cancel an application.

Can I become Gold accredited without passing all the Silver requirements?

No. If you fail any of the Silver requirements you will get a major action point on Gold requirement ‘G1 FORS Silver’. This means that you cannot be Gold accredited without passing all Silver and Gold requirements.

Can I become Silver accredited without passing all the Gold requirements?

Yes. If you fail any of the Gold requirements but pass all the Silver requirements, you will become Silver accredited and you will receive a Silver certificate with the unified expiry date you chose. If Gold is then achieved within the 30 calendar day follow-up period, a Gold certificate will be sent to you.

Changes in your details

I forgot/lost my password/login details for FORS online

There is a facility to reset your password if you have forgotten it called Forgotten password. Use this if you remember your username (the email you used when you registered with FORS.) If you don’t remember your username, please email the FORS Helpline [email protected].

What do I do if I need to find out my FORS ID number?

If you have forgotten or mislaid your FORS ID number, log in to FORS online, go to your dashboard and your ID will be displayed on the page. Alternatively please call the FORS Helpline on 08448 09 09 44 or email [email protected].

My organisation is a FORS operator, but I haven't got my own login details, what do I do?

Please ask your organisation’s primary or secondary contact to email the FORS Helpline [email protected] for you to be added as a secondary contact. If all contacts have left the organisation, please email us with the request of the contact change.

What do I do if I've changed premises or contact details?

If your registered address or contact details have changed please let us know your new details by emailing [email protected]

How can other members of my organisation sign up for FORS eNews?

To add additional eNews recipients from your organisation, email [email protected] stating the email address(es) that you’d like to add. Please state your FORS ID number in your email.

Benefits

What are the benefits of FORS?

FORS operators demonstrate commitment to managing road risk, reducing environmental impact and improving operational efficiency, all of which improve overall fleet road safety and lessen the wider impacts of freight and fleet operations. FORS accreditation offers distinction and operational efficiency. FORS accreditation offers access to major development projects where FORS is specified as the quality standard for fleet operations. FORS accreditation demonstrates you run a quality operation and gives you and your clients confidence that you operate safely and efficiently, therefore it helps you to win new business and maintain existing business.

All FORS operators will have access to:

Fees

How much does the FORS annual subscription fee cost?

The FORS annual subscription fee is based on the total fleet size of all the operating centres in scope of the FORS accreditation. More information on the fees available here.

What does the purchase of an annual subscription fee entitle me to?

Your annual subscription fee gives your entire company access to the FORS online benefits package which includes access to the FORS Emissions Calculator, the eLearning modules and to partner offers and discounts.

What does the purchase of the annual subscription fee entitle me to?

Your annual subscription fee gives your entire company access to the FORS online benefits package which includes access to the FORS Emissions Calculator, the eLearning modules and to partner offers and discounts.

What happens if I don’t pay my subscription and audit fees?

If you fail to pay your fees your company will be downgraded to dormant and will lose any FORS accreditation that it holds. If you want to reinstate your company please email the FORS Helpline [email protected], request to be re-instated and complete the payment process.

How much does a FORS audit cost?

For information on Bronze, Silver and Gold audit fees, please click here.

What is the process for paying my annual subscription and audit fees?

You can pay via the following methods:

  • PayPal: Click the link on the original PayPal invoice which will take you to the appropriate payment page
  • Phone: Please call 08448 09 09 44 to make payment by phone
  • BACS: Please quote your FORS ID and invoice number when completing your BACS transfer
  • By bank transfer:
    • Bank Name: SOCIETE GENERALE
    • Account Name: Sopra Steria Limited
    • Sort Code: 23-63-91
    • Bank Account Number: 19034684
Remember to quote your FORS ID and invoice number when completing your payment.
I want to apply for FORS Silver / Gold accreditation. Is there a fee?

Yes, there is a fee for Silver/ Gold application. For more information please click here.

Do you do audits out of hours?

Yes, audits are available out of hours. These hours are classified as anytime on Saturday or Sunday and before 0900hrs and after 1730hrs Monday to Friday. Charges during these times will differ to the standard rate and these rates can be found in the ‘Bronze audit fees section‘.

Do you do international audits?

Yes, audits are available outside the UK. For more information on locations and costs, please visit this page and go to the Bronze audit fees section.

I have been downgraded and put back to registered, will I have to pay an annual subscription fee again?

If you have been reinstated more than once within your 12 months membership period, you will be required to pay the full subscription fee again.

 eLearning

I forgot my login details for eLearning, what do I do?

Please click here to watch our short tutorial video on how to reset your eLearning password.

How do I register for eLearning?

Please click here where you will be prompted to enter the relevant information to set up your login details.

What are the options for mandatory safety eLearning modules?

The safety eLearning modules are: Cycle Safety, Van Smart, Smart Driving, Pedestrian Safe and Bridge Smart. At the time of your Bronze audit, one of these eLearning modules must have been undertaken by your drivers within the past 12 months.

I want to check which of my drivers has completed eLearning, how do I do this?

You can search on the FORS website by entering either the driver’s or the company’s name in the FORS Professional training register.

I registered for eLearning with the wrong email address, what do I do?

Log in to your eLearning account with the incorrect details and click on the icon next to eLearning dashboard, which says “Update profile”. Then you can edit your details, please don’t forget to click on the update button.

I forgot my username, what should I do?

Please click here to find the username you registered with.

FORS and GDPR

What is GDPR

The General Data Protection Regulation, known as GDPR, imposes additional obligations on organisations and gives you extra rights about how your data is used. GDPR has been in effect since 25 May 2018.

Has FORS got a privacy policy?
I don't want to receive the eNews anymore, what do I do?

Please unsubscribe from the FORS eNews using the unsubscribe facility.

What do I do if I, or my driver, want to remove all training records from the FORS Professional training register?

In the first instance please refer to the FORS Privacy Statement and associated FORS Procedure for Responding to Personal Data Requests for details of how to remove, edit or transfer your training records. Please note that removal of driver training records from the training register may have an impact on any future FORS Silver or Gold application if the training records cannot be verified online. In your application you will need to provide some other proof of attendance of the training required at FORS Silver or Gold.

Other

How does FORS align with the Standard for Construction Logistics and Community Safety (CLOCS) and with TfL’s Work Related Road Risk (WRRR) requirements?

CLOCS and WRRR are both aligned with the FORS Silver Standard. FORS Silver accreditation is an easy way for operators to show that they fulfil the requirements of the CLOCS standard and also of TfL’s Work Related Road Risk (WRRR). For more information, please click here.

What do I need to do if I want to leave FORS?

Email the FORS Helpline [email protected] with your request and we will withdraw your organisation from the scheme.