REMOTE BRONZE AUDIT
Remote audits
Since Thursday 5 November 2020, all FORS Bronze audits are held remotely via video conferencing. This will continue until further notice but will be subject to regular reviews and may change. Any changes will be announced through the FORS eNews.
What is a remote Bronze audit?
A remote audit is an audit that is conducted online via a video call between members and a FORS auditor. It is held on the audit date agreed between the member and the FORS audit provider. The auditor will need to see evidence the member can meet all the requirements of the FORS Standard. If the auditor requires additional evidence to support the audit, they will verbally request at the time of the audit for this information to be uploaded to the Bronze evidencing portal.
Members will need to have a laptop/computer with a working camera and microphone and will be asked to provide their evidence either by sharing screen or by presenting the relevant evidence to the camera during the audit video call.
Once a remote audit has been booked, the audit provider will send a video call link for the remote audit. Members must make sure that they can access the relevant video conferencing platform and download the required software if necessary (if not already downloaded).
What do members need in place before the audit video call takes place?
Members will need some equipment to undertake the remote audit video call. This includes:
- A working webcam that is connected to a computer/laptop
- A working microphone that is connected to a computer/laptop
- Working speakers or headphones connected to a computer/laptop
- Stable internet connection
- Microsoft Teams app or Zoom (if not already installed)*
- Continuous power supply to video conferencing device
*Audit provider will inform members on which platform they are using
What will happen on the day of the remote audit?
On the day of the audit, the auditor is required to see evidence of the systems and policies the member has in place to manage each of the requirements set out in the FORS Standard, albeit remotely through sharing screen or by presenting the relevant evidence to the camera during the audit video call.
Information on what members need to prepare for the audit can be found using the FORS Bronze audit toolkit. The FORS Bronze audit toolkit is designed to guide members towards a successful audit, offering tips and guidance for every stage of the process.
To access the FORS Bronze audit toolkit, click here.
Supporting evidence
The majority of the evidence for the remote audit will be presented to the audit provider through sharing screen or by presenting the relevant evidence to the camera during the audit.
If the audit provider requires additional evidence to support the audit they can verbally request at the time of the audit for this information to be uploaded to the Bronze evidencing portal. All additional evidence shall be uploaded to the portal and shall not be emailed directly to the audit provider. Details of how to upload the supporting evidence to the portal can be found in the video guide here, as well as being shared during the remote audit.
Auditee guide
An auditee guide has been created to list out each requirement and the evidence that is required to be provided. Details on how to submit additional evidence to the Bronze evidencing portal is documented within this guide.
A helpful webinar guide shows members through the remote audit process including booking, preparing, undertaking and uploading evidence to the Bronze evidencing portal.
Support tools
To support members with remote audits during this period, FORS and FleetCheck are offering tools to FORS members free of charge.
FORS Fleet Tools
FORS Fleet Tools is an online bank of key toolkits, designed to help operators collate and manage fleet data. To access the toolkits, members will need a free FleetCheck account via the FORS FMS page.
FORS Fleet Management System
FORS FMS delivers the tools members need to obtain and maintain their FORS accreditation. Its intuitive design suits fleets of all sizes, providing a robust audit trail and total peace of mind.
Unsure of what’s best for your needs?
Members can call 01666 575900 today to chat with one of FleetCheck’s highly trained team members who can help you find the best solution for your fleet challenges.
Members can arrange a demonstration of both systems from FleetCheck by using the calendar below.
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